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SNAPE 2.0 SETUP GUIDEStep 4 of 8 · Gateway settings Guide 3 of 11 in this stepSee all steps

Shut down, restart or restore the gateway

Snape 2.0Version 1.1 · 6 November 2026KC-02-011
This guide is for Snape 2.0. Other versions: Snape 1.0.

Shutdown, Restart or Restore your gateway

The “Gateway” panel allows users to safely shutdown, restart, or restore your gateway and its software to factory settings together with importing/exporting config files which can be ported over to different Gateway. Click on the three dots in the “Gateway” panel of your gateway and select one of the following actions:

ScreenshotScreenshot

Export/Import

This feature allows you to export the entire configuration files from a working GW and load it into a new GW and nodes would start communicating to the new GW without needing any form of recommissioning. Kindly take note that FTP/API has to be reconfigured including remote.it as the GW ID would have changed from an old one to a new ID.

Gateway Location

This allows you to assign a location to the GW either via pick and drop option on the map or assigning coordinates manually.

Restore Gateway

This restores your gateway to its factory settings and deletes all of the settings, data, and project information stored on the gateway. Ensure that you have backed-up your data before restoring gateway to factory settings

Restart/Reboot Gateway

This safely restarts or reboots your gateway. Any unsaved changes would be lost and you will lose connection to your gateway. It will take 1-2 minutes before you can reconnect and get access.

Shutdown Gateway

This safely shuts down your gateway. Any unsaved changes would be lost and you will permanently lose connection to your gateway. Take care when triggering it remotely and you do not have physical access to your gateway.

Still stuck? Email [email protected].Product: BEAM-GW