Gateway pre-deployment checklist
ACKCIO GATEWAY · Applies to Gateway hardware v3.6 and later
1Attach Antennas
- Attach short black (RF/Mesh) antenna to the RF port on the TOP of the Gateway: ensure vertically oriented
- Attach short black antenna to the RF (LoRa) port on the side of the Gateway: ensure vertically oriented
- Connect black cylindrical antenna using labelled cables: WiFi → WiFi port · GSM → GSM port
Incorrect antenna connections will disable the WiFi hotspot and cellular data.
2Insert SIM Card (only if using cellular data)
- Insert a nano SIM card: use a 3G/4G retail-based SIM only (public or private IP)
5G SIM cards are NOT supported. Use 3G/4G only.
3Power the Gateway
Wall socket
- Ackcio-supplied 12V 3A adaptor only
- Route cable through cable glands
- Screw gland firmly for IP68 protection
- Confirm 12V+ and GND polarities
Solar setup (minimum specs)
- 100W solar panel · 12V charge controller
- 12V / 18 to 20 Ah rechargeable battery
- Weatherproof enclosure for GW, controller & battery
4Install Backup Battery
- Insert 3.6V ER34615 D-Cell Li-SOCl2 battery before powering ON: check polarity as labelled on Gateway
Brands: Tadiran, EVE · Backup only: low-power mode during outages. Full operation resumes when main power restored.
HW 3.6: skip this step. The backup battery holder is disabled on HW 3.6 only. It applies to all other hardware versions.
5Best Placement for Maximum Coverage
Place Gateway at a central location with line of sight to as many nodes as possible, reduces hops, improves reliability, minimises need for repeaters.
| Clearance | Rule |
|---|---|
| 5 to 10 ft min | As high as possible |
| ≥ 12 in | From walls/obstructions |
| ≥ 12 in | From other antennas |
| ≥ 18 in / 10 ft | From metal / power lines |
6Power ON & Verify LEDs
- Turn ON switch: bleeding red light from the right gap confirms power is live
- Wait ~60 sec for boot. Gateway is ready when WF turns solid green with SYS and RF blinking alternately. NET will only light up when a SIM card is inserted, active and working.
If Gateway does not boot: use a multimeter to confirm 12V at the power terminals.
Failure to follow this checklist may result in poor or interrupted signal. Contact the Ackcio technical team at [email protected] if unclear.
All steps completed? Your Gateway is ready for deployment!
Questions? Email [email protected]